Last updated September 18, 2005

Starting Schedule+

How can I get Schedule+ to stop asking me for a password?

The solution is as simple as changing the password to nothing. Here's how you do it:

(Thanks to Craig Harger for the answer to this one.)

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How can I get Schedule+ to stop asking me for a username?

You must add some parameters to the command line that runs Schedule+. In Windows 95/98/ME/NT 4/2000/XP, you do this by changing the properties on the shortcut; in Windows 3.x, you do it by changing properties of a Program Manager icon. In either case, find the line that says something like this:


Add to the end of this a space and the following:

/U "My UserName"

but instead of My UserName put your own user name. The quotation-marks (") are especially important if your UserName contains a 'space' ("John Doe" instead of JohnDoe or JohnD). Otherwise, Schedule+ won't understand the name correctly: it will only use the part before the space (in the example above it will start looking for a file called 'John' and won't find it).

For this and other Command-line parameters of Schedule+, have a look at this 'MS Knowledge Base'-article.
If your Schedule+ is 'MAPI-enabled' (i.e. if you use MS Mail or MS Exchange Server to share your agenda), the selection of an Email-'profile' determines which Schedule(-file) is opened. If you select to allways use the same profile, you won't be asked which Schedule to use. This selection can be made at 2 points:

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How can I get Schedule+ to ask me if I'm in group-enabled mode every time it comes up?  Or how can I switch from one mode to the other if I already said "Do not ask me this question again?"

When Schedule+ starts up for the first time, on a system with MAPI (messaging) present, you get a dialog box which asks whether you want to start in group-enabled mode or work alone, and which contains a checkbox saying "Do not ask me this question again".
If you set the wrong thing and check this checkbox; or if you need the question to come up every time (such as, if you're using a laptop that's not always on the network), you may need to change some settings. If you have Windows 3.x, you need to look in the SCHDPLUS.INI file in your "\Windows"-directory.
In all of the more recent versions of Windows (-95 to -Server2003), run the Registry Editor (REGEDIT) and look in HkeyLocalMachine\Software\Microsoft\Schedule+\Application. Make sure Schedule+ is NOT running, i.e. [Exit and log of].

If you have not checked the "Do not ask me this question again?"-box, you will see one field labelled MailDisabled which is set to 0, and there will not be a MapiPresent field. If you did check off that box and you selected group mode, MailDisabled will be 0 and MapiPresent will be 0 as well. If you checked the box and selected working alone, MailDisabled will be 1 and MapiPresent will be absent.
Combinations other than these can have unpredictable results.

Or in a schematic representation:

  MailDisabled MapiPresent
'Do not ask me again' not checked 0 -
'Do not ask me again' checked + 'Group' 0 0
'Do not ask me again' checked + 'Alone' 1 -
'checked': mark the check-box with a small cross, by clicking on it
'Group': Group enabled-mode
'Alone': Work alone-mode
-: Registry-key not present.

Simply choose the combination you want and set up the values accordingly (deleting the MapiPresent item if needed).
Alternatively, you could just set MailDisabled to 0 and delete MapiPresent; then when you restart Schedule+, it will ask the question again and you can start over and set it how you like it.

For these and other Registry-settings of Schedule+, have a look at this FAQ-item.

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How can I reset a forgotten password?

Fortunately, you can't.
Why fortunately? Because if it was that easy to get around the password protection, what would be the point of having it?  The best approach, of course, is not to forget your password in the first place.  But given that you have, try the obvious password: the person's name, the names of all of his/her immediate relatives and pets, his/her birthdate, a blank password, the word "password", etc. If you can't get in, all you can do is zap the file (hold down Ctrl and Shift while starting Schedule+ up) and start over.

Note 1: If you are migrating from one server to another and that's what causes you to need the password you haven't been needing all this time, you can always Export all the data before the changeover, store it in a file, and then after the changeover, zap and import.

Note 2: If you are migrating from an MS Mail-server and that's what causes you to need the password you haven't been needing all this time, you can ask your administrator to "reset" the password of the ".SCD"-file in (the "\Cal"-directory of) the PostOffice with the "MS Mail Administrator-program" (Admin.exe).

You might also want to check out Access Data, a company that specializes in password recovery (at a fee). Passware also makes an easy-to-use program that decripts the password on '.SCD'-files: Schedule Key. For an on-line password-cracking service go to Password Crackers Inc.

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Schedule+ won't start (esp. with Outlook98, Windows98(SE) or WindowsME); instead it gives me a message about being out of memory, or being unable to create a locator, or some such.

This error can have several origins and show up in various forms:

The problem may be that Schedule+ is trying to start in "group enabled"-mode and can't find a Post Office or network. Correcting this involves a simple registry-edit, so as always, use due caution when editing the registry.

Make sure that Schedule+ is closed.
Go [START] [RUN], type "regedit" and click [OK].
In the Registry Editor go to "HkeyLocalMachine/Software/Microsoft/Schedule+/Application".
Double-click the "MapiPresent" entry, change the "Value"-data to a 0 and click [OK].
Close the registry and start Schedule+
You should get a prompt to work in "Group Enabled"-mode or "Work Alone".
Choose "Work Alone" and you should be all set.

If this doesn't fix the problem, I have no other definitive answer at this time. Other things can cause these errors and will of course require different solutions.
It has been reported that fixing problems with faxing in Exchange (see the Exchange FAQ note on the subject, or have look at the MS Exchange Users Handbook both by Sue Mosher) can help with this.
Another person reported that a corrupted '.VUE'-file (this is usually stored in your '.\Windows'-directory with your name for a filename) can cause this behavior, and deleting it (then reconfiguring your display preferences) can fix it.
On Windows98 and -ME computers, you might try to install the 'Windows Inbox', available on the Win98 CD-ROM in the folder "CD:\tools\oldwin95\message\wms.exe".
If anyone solves any other of the many variants on this problem, please let me know.

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Schedule+ won't start on my Windows NT-computer.

This is a fairly specific problem. Only PC's running Windows NT v.4.0 seem to be affected (Service Pack-version doesn't seem to matter).

It's caused by a missing '.DLL'-file, called 'Ctl3d32.dll'. This file is used by Schedule+ (and many other programs) to show the '3D'-buttons. If any of your programs already installed it, Schedule+ will run without any problems. However, the WindowsNT setup-program does not install this file automatically. And the setup-program of Schedule+ doesn't (allways) install it.
Simply copying this specific file to the 'C:\Winnt\System32'-directory should solve it.

Where to find the file?
You can copy it from 'Internet Information Server' install-directory on your 'Windows NT' CD-ROM: '.\i386\inetsrv\odbc\ctl3d32.dll'. For those of you that don't have this CD-ROM, here's a copy of the file from the English-US Windows NT Server v.4.0 SP1 CD-ROM.

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Schedule+ won't start on my Windows 2000-computer.

This problem only turns up on Windows2000 PC's (maybe also on Windows XP, haven't tested it yet), if the '\Program files'-directory is located on an NTFS-formatted partition and you're not logged in as an 'Administrator' or 'Power User'.
As you will understand from the description below, the Service Pack-level should have no influence.

This problem is caused by the new (default) security settings, introduced as of Windows2000. Therefore, although WindowsNT 4 supports NTFS-partitions, this problem does not occur on that OS.

Microsoft writes on this subject:
By default, Windows 2000 security is configured such that members of the local 'Users'-group have ideal security settings and members of the local 'Power Users'-group have security settings that are compatible with Windows NT 4.0 users. This default configuration enables development of applications to a standard definition of a secure Windows environment, while still allowing existing applications to run successfully under the less secure Power User configuration.
By default, all users that are authenticated by Windows 2000 are members of the 'Power Users'-group. This may be too unsecured for some environments, where it would be preferable to have users, by default, only be members of the 'Users'-group, and decrease the security on the 'Users'-group to the level where the applications run successfully. The compatible templates
(the pre-defined Group Policy security template 'COMPATWS.INF' - remark CB) are designed for such environments. By lowering the security levels on specific files, folders, and registry keys that are commonly accessed by applications, the compatible templates allow most applications to run successfully. In addition, as it is assumed that the administrator applying the compatible template does not want users to be Power Users, all members of the Power Users group are removed.

The new security settings make sure that 'Users' can't accidentaly delete certain important files. Nor can these files be attacked by virusses. Because of these benifits, MS calls them 'ideal security settings'.


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Schedule+ won't start on my Windows XP-computer.

I haven't tried it myself, but I've been told that it's possible to install and run Schedule+ v.7.0 (from the MS Office95- CD-ROM) on WindowsXP. The program supposedly works fine and can even connect to, and synchronize its data with, a PostOffice.

One user noticed that he could not start Schedule+, while logged in as a 'normal' User. He would get the following errors:

After logging in as an Administrator, he was able to work just fine.
All these problems could be solved by changing the permissions with RegEdt32.exe on the following Registry-key: HkeyLocalMachine\Software\Microsoft\Schedule+\Application
Add the 'Users'-group to the list and give it 'Read'-permissions.

It's probably advisable to install the WindowsNT-version of Schedule+ to prevent these kind of problems. This Setup-file installs Schedule+ v.7.0, which can be upgraded as described here, assuming that you have an MS Office97, -2000, or -XP CD-ROM. Should you need to install the Schedule+ v.7.5 from it's original Setup-files, let me know.

Remark: WindowsNT4, -2000 and -XP have 2 programs for editing the Registry: RegEdit and RegEdt32. RegEdit is usually more comforatble to work with, mostly because of its better options to search the Registry. However, once you've found the proper Registry-key, you should use RegEdt32 for editing. The most important advantage of RegEdt32 is, that you can use it to view and change the permissions on Registry-keys.
Browse to the proper Registry-key and select it (the selected key should have white letters on a blue background). On the [Security]-menu select [Permissions].

Should you have other eXPeriences, let me know, so I can take it up in this FAQ. Most probably the remarks in the item above (about Windows2000) also go for WindowsXP.

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Schedule+ won't start after installing Internet Explorer v.6.0.

Internet Explorer (IE) v.6.0 by default installs Outlook Express (OE), just like all versions of IE have done since v.4.0.
However, IE6 tells to all Windows-programs, that they can use OE to send E-mail messages. For this purpose it uses a Registry-setting that has existed in all Windows-versions since Win95 (called 'MapiPresent', where MAPI is short for Messaging (or eMail) Application Programming Interface).
That's all very nice, untill you start Schedule+. Schedule+ uses exactly this registry-setting to determine if MS Exchange Client is installed on the computer, and whether it should use this program to store the Schedule+-data on a central PostOffice-computer. This is called 'Group Enabled mode'.
As you can read here, Schedule+ looks at 2 Registry-entries to determine whether it is 'Stand-alone' or 'Group-enabled', which entries can only have very specific values. Otherwise the program may behave unpredictable (like not starting).
The nasty thing is, that IE6 changes one of these settings, while leaving the other untouched. Which brings Schedule+ exactly in the undesired situation described before.

To work around this problem, use this advice to

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My schedule file seems to be corrupted. How can I fix it?

The following was sent by Eric Burke, a Microsoft support technician. It's a document that they often send to customers. I haven't tested it personally.; if you can confirm it works, let me know.  Please note that it is meant originally for use by support techs, so any use you make of it, is at your own risk.

  1. Export everything using [File] [Export] [Schedule+ Interchange] into a temporary file.
  2. Make a new ".SCD"-file using [File] [New]
  3. and then import the data back into the new file[File] [Import] [Schedule+ Interchange].
    This is to make sure the file is readable and complete. If the file doesn't import properly, you may need to import it into Excel and clean it up, or try the Export again. Don't proceed until the data is complete and imports properly or you may lose your data.
  4. Exit Schedule+.
  5. Use Windows' [Find Files or Folders]-command, or an equivalent, to search for any files named *.VUE and delete them.
  6. Hold down Shift and Control while starting Schedule+ again; this will delete everything in your schedule (it will ask for confirmation first). (For a more complete description of this step, see the next item of this FAQ).
  7. If you were getting synchronization errors, or other users were not able to access your data using [File] [Open] [Other's Appointment Book], add a test appointment to the schedule and then synchronize. Set any access permissions that are needed and then test to see if the error still occurs. If not, corruption was probably the cause of the problem. Otherwise, you may have a problem with the network or PostOffice.
  8. Delete the test appointment.
  9. Import the saved schedule using [File] [Import] [Schedule+ Interchange]. If the errors recur, it is possible that the corruption came to the new schedule through the export. Then you'll have to export as text, go through the file to find any problems and fix them manually.
  10. You can now delete the temporary ".SCD"-file.

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How do I clear and reset all Schedule+ data and start with fresh local/server copies?

Microsoft described this procedure in a Knowledge Base article (Q133399)

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What are the startup command-line parameters for Schedule+?

These options are listed in KB-article Q146335.

Error-message: "The File Req32.cfg Could Not Be Opened".

This error is addressed in the MS Knowledge Base article XCLN: Schedule+ Err Mssg: The File Req32.cfg Could Not Be Opened [Q252878].

Error-message: "Can't Open Schedule: The Schedule File Could Not Be Opened".

If you want to open another user's schedule, you get the error-message mentioned above. This problem is addressed in the MS Knowledge Base article XCLN: Can't Open Schedule: The Schedule File Could Not Be Opened [Q216509].

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