Last updated January 27, 2002

XCLN: Schedule+ Err Mssg: The File Req32.cfg Could Not Be Opened [Q252878]

PSS ID Number: Q252878
Article last modified on 02-23-2000

The information in this article applies to:
- Microsoft Schedule+, versions 7.0, 7.0a, 7.5

When you start a stand-alone version of Schedule+ and Microsoft Outlook is not running or has not been installed, you may receive the following error message:

The file <drive>:\<OS>\Forms\Configs\Req32.cfg could not be opened.
The '\Configs'-folder exists on the computer, but the 'Req32.cfg' file is located in a different folder.

To work around this problem:

  1. Copy the entire contents of the Schedule folder, normally found in the <drive>:\MSOffice folder, to the <drive>:\<OS>\Forms\Configs folder, where <drive> is the hard disk drive that contains the folders, and <OS> is the type of operating system that the computer is running.
  2. Restart the computer.
  3. Restart Schedule+.

Another workaround for the error message in the "Symptoms" section of this article is available, but to use that workaround you must install Microsoft Exchange Client and Schedule+ version 7.5 simultaneously from a Microsoft Exchange Server version 5.0 CD-ROM. For additional information about that workaround, click the article number below to view the article in the Microsoft Knowledge Base:

Q195205 Outlook/Schedule+ Error req32.cfg could not be opened
The workaround in that article is only accurate if you have installed Schedule+ from the Exchange Server 5.0 CD-ROM; it is not accurate if you installed the stand-alone version of Schedule+.

Copyright Microsoft Corporation 2000.

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