PSS ID Number: Q166986
Article last modified on 09-10-1999
WINDOWS:7.0
The information in this article applies to:
- Microsoft Schedule+ for Windows, version 7.0
SYMPTOMS
In Microsoft Schedule+ 7.0, when you attempt to print any view, you receive the
following error message:
The print operation could not be completed. The specified directory name is not valid."
CAUSE
This error occurs if the Microsoft Schedule+ print format file, Normal.fmt, is
corrupted. Normal.fmt is installed by the Microsoft Schedule+ Setup program.
RESOLUTION
Use the appropriate method to recreate the Normal.fmt file:
Method 1. Run the Microsoft Schedule+ Setup program
1. Start the Microsoft Schedule+ Setup program.
2. Click Add/Remove.
3. In the list of installed components, click to clear the "Print Layouts and
Paper Formats" check box.
4. Click OK.
5. Click Continue.
6. Follow the instructions on the screen.
7. Restart the Microsoft Schedule+ Setup program.
8. Click to select the "Print Layouts and Paper Formats" check box.
9. Click OK.
10. Click Continue.
11. Follow the instructions on the screen.
Method 2. Run the Microsoft Office 95 Setup program
1. Start the Microsoft Office 95 Setup program.
2. Click Add/Remove.
3. Click to select the Microsoft Schedule+ check box.
4. Click Change Option.
5. In the list of installed components, click to clear the "Print Layouts and
Paper Formats" check box.
6. Click OK.
7. Click Continue.
8. Follow the instructions on the screen.
9. Restart the Microsoft Schedule+ Setup program.
10. Click to select the "Print Layouts and Paper Formats" check box.
11. Click OK.
12. Click Continue.
13. Follow the instructions on the screen.
Version : WINDOWS:7.0
Platform : WINDOWS
Copyright Microsoft Corporation 1999.