PSS ID Number: Q162990
Article last modified on 03-15-2000
WINDOWS:97
The information in this article applies to:
- Microsoft Outlook 97
- Microsoft Schedule+ for Windows, versions 1.0, 2.0, 7.0
SUMMARY
This article describes how you can troubleshoot problems when trying to import
your Microsoft Schedule Plus, version 1.0, 2.0, or 7.0, files into Microsoft
Outlook 97. When importing Schedule Plus items into Outlook, you may see the
progress bar stop without displaying any error, your system may stop responding,
or you may receive a specific error, such as:
OLE error occurred in the Schedule Plus sam translator while trying to attach to a translator.
MORE INFORMATION
To import a Microsoft Schedule Plus file, you must have the program that was
used to create the file installed on your computer. With some configurations,
Outlook and Schedule Plus must reside on the same drive for the translator files
to work properly.
Refreshing the Entire Schedule Plus Calendar File
If the Outlook Import And Export Wizard fails to import your Schedule Plus SCD
file or imports only a portion of the file, the calendar file may be damaged.
Follow these steps to export your Schedule Plus calendar date, appointments, to
do list, contact list, and events:
1. On the Schedule Plus File menu, point to Export, and then click Schedule+
Interchange to open the Export Schedule+ Interchange dialog box.
2. In the File Name box, type a name for the destination file. The file name
should end with a SC2 extension.
3. Under Export, click to select the Schedule Plus item you want to export. The
default is to export all items.
Follow these steps to create a new, empty calendar file:
1. Quit Schedule Plus if it is running.
2. Rename all files on your computer that have a SCD extension (CAL extension
for Schedule Plus, version 1.0), giving them a new extension. This will mask
these calendar files from Schedule Plus.
3. Start Schedule Plus. When prompted, click "I want to create a new schedule
file."
Follow these steps to import your original Schedule Plus items into a new
schedule file:
1. On the Schedule Plus File menu, point to Import, and then click Schedule+
Interchange.
2. In the Import Schedule+ Interchange dialog box, select your SC2 file and
click OK to import.
Refreshing a Portion of the Schedule Plus Calendar File
If the steps for refreshing the Schedule Plus Calendar File fail, and you suspect
that a particular calendar item is causing the problem, you can export and
create a new SCD or CAL file containing only one item. If that SCD or CAL file
imports into Outlook, try creating a new SCD or CAL file with the next Schedule
Plus Calendar item and import into Outlook. This procedure requires the creation
of a different SC2 file for each Calendar item, the creation of a new SCD or CAL
file for each Calendar item, and the importing of each SCD or CAL file into
Outlook. In this manner, you can isolate the offending part of your Schedule
Plus file.
IntelliPoint Mouse Drivers
If you have the Microsoft IntelliPoint, version 2.0, mouse drivers installed on
the system that you are using with Outlook, try removing the drivers before you
try to import Schedule Plus files. Quit all programs and in Control Panel, use
the Add/Remove Programs icon to remove the IntelliPoint 2.0 files. Restart your
computer and try to import again. If the import is successful, you can reinstall
the IntelliPoint files from you original setup disk.
Outlook Errors
If the Outlook Import And Export Wizard results in a specific error, you should
troubleshoot the error. Corrupted or outdated dynamic-link library files may
result in Invalid Page Faults or Fatal Exception errors when importing Schedule
Plus files. You should rename the Outllb.dll file and reinstall Outlook using
the Reinstall option of Maintenance Mode Setup.
Version : WINDOWS:97
Platform : WINDOWS
Copyright Microsoft Corporation 2000.
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