Deleting the Schedule+ Data From the Exchange Server [Q150612]

When you use Microsoft Exchange clients for Windows, it might become necessary to delete the Microsoft Schedule+ information for your mailbox from the Microsoft Exchange Server. This article describes the steps required to perform this operation.

CREATING A BACKUP OF YOUR SCHEDULE
Before deleting your schedule, you may want to save your schedule data to a text file. This can be done by exporting the data to the Schedule+ Interchange (.SC2) format.

1. Select File/Export/Schedule+ Interchange.
2. Choose the path and filename of the export file.
3. Select any other options and press OK.

DELETING THE SCHEDULE+ DATA

1. Start the Microsoft Schedule+ client while holding down the CTRL and SHIFT-keys.
2. You will receive the dialog box:

   You have launched Schedule+ with the CTRL and SHIFT keys held down.
   If you continue, Schedule+ will clear your schedule data. A backup copy of the data will be saved in your Windows directory.
   Are you sure you want to clear your schedule data?

3. Choose YES to continue with the operation.
   This will cause a backup file, _schd01.bak to appear in your Windows directory.

If you do not see the warning dialog box, then Schedule+ did not recognize that the keys Ctrl + Shift were being pressed. Try launching Schedule+ by double clicking on the file SCHDPLS32.EXE while simultaneously pressing the CTRL and SHIFT-keys.

NOTE: There cannot be an existing session opened by either Microsoft Exchange or Microsoft Schedule+. If there is an open session, the CTRL+SHIFT has no effect when starting Microsoft Schedule+.