PSS ID Number: Q175314
Article last modified on 10-25-2000
The information in this article applies to:
- Microsoft Outlook 97
When you quit Microsoft Outlook 97, you receive the error:
OUTLOOK caused an invalid page fault in module AWFXCG32.DLL at 0137:7f7ef389.NOTE: The hexadecimal address at the end of the message may appear differently.
Invalid Page Fault in Kernel32.dll" instead, under the same circumstances.
There are three possible causes for this problem:
There are six methods to resolve this problem.
Remove DCOM95 from Your Computer
To remove DCOM95 from your computer, follow these steps:
Remove Microsoft Fax from Your Outlook Profile
To remove Microsoft Fax from your Outlook profile, follow these steps:
Rename Awfxcg32.dll and Reinstall Internet Explorer 4.0
To rename Awfxcg32.dll and reinstall Internet Explorer 4.0, follow these steps:
cd \windows\systemthen press [ENTER].
ren awfxcg32.dll awfxcg32.oldthen press [ENTER].
cd..and then press [ENTER].
winand then press [ENTER]. This will start Windows and any programs in your 'Startup'-folder.
Extract AWFXCG32.dll from the IE 4.0 cab files
Extract a copy of the 'Awfxcg32.dll'-file from the Internet Explorer 4.0 cabinet-files. To do this, follow these steps:
extract 'drive':'path'\ie4_s2.cab ie4_2.cab /l 'drive2':'path2'where 'drive' is the drive letter in which the Internet Explorer 4.0 'Setup'-files are located, 'path' is the path to the folder in which the Internet Explorer 4.0 Setup files are located, 'drive2' is the drive in which to extract the Ie4_2.cab file to, and 'path2' is the location in which to extract the Ie4_2.cab file to. For example:
extract c:\intern~1.0se\ie4_s2.cab ie4_2.cab /l c:\intern~1.0se
extract 'drive':'path'\ie4_2.cab awfxcg32.dll /l 'drive2':'path2'where 'drive' is the drive letter in which the IE4_2.cab is located, 'path' is the path to the folder in which the IE4_2.cab is located, 'drive2' is the drive in which Windows is installed on, and 'path2' is the location of the Windows\System folder. For example:
extract c:\intern~1.0se\ie4_2.cab awfxcg32.dll /l c:\windows\system
Q129605 How to Extract Original Compressed Windows Files
Obtain the 'Awfxcg32.exe'-File from the Microsoft Download Center
For additional information about how to obtain and use this file, click the article number below to view the article in the Microsoft Knowledge Base:
Q174926 Updated Awfxcg32.dll to Fix IPF Exiting Outlook
Click Close When You Receive the Error Message
Because this error occurs during the shutdown phase, there is no effect on your data.
back to top
<- back to 'Error message: SCHDPL32 Caused an Invalid Page Fault in AWFXCG32.DLL'